ACRONIS Internet Security Suite 2010, 10+1 Pcs. User's Guide download pdf (Page 307)

3. Increase antispam protection level. By increasing the protection level, the

antispam filter will need less spam indications to classify an e-mail message as

spam.

4. Retrain the Learning Engine (Bayesian filter). Use this solution when antispam

detection is very unsatisfactory and indicating undetected spam messages no

longer works.

Note

Acronis Internet Security Suite 2010 integrates into the most commonly used mail

clients through an easy-to-use antispam toolbar. For a complete list of supported

mail clients, please refer to “Supported Software” (p. 2).

If you are using a different mail client, you cannot indicate spam messages and

train the Learning Engine. To solve the problem, try increasing the antispam

protection level and adding spammers to the Spammers list.

Indicate Undetected Spam Messages

If you are using a supported mail client, you can easily indicate which e-mail

messages should have been detected as spam. Doing so will considerably improve

the efficiency of the antispam filter. Follow these steps:

1. Open your mail client.

2. Go to the Inbox folder.

3. Select the undetected spam messages.

4. Click the Is Spam button on the Acronis Internet Security Suite 2010 antispam

toolbar (normally located in the upper part of the mail client window). This

indicates to the Learning Engine that the selected messages are spam. They are

immediately marked as [spam] and moved to the junk mail folder. The next

e-mail messages that fit the same patterns will be marked as [spam].

Add Spammers to Spammers List

If you are using a supported mail client, you can easily add the senders of the spam

messages to the Spammers list. Follow these steps:

1. Open your mail client.

2. Go to the junk mail folder where spam messages are moved.

3. Select the messages marked as [spam] by Acronis Internet Security Suite 2010.

Click the Add Spammer button on the Acronis Internet Security Suite 2010

antispam toolbar.

5. You may be asked to acknowledge the addresses added to the Spammers list.

Select Don't show this message again and click OK.

Troubleshooting

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ACRONIS Internet Security Suite 2010, 10+1 Pcs. User's Guide Page 307