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4 Recovering data
The purpose of data backup is to recover backed up data when the original is lost due to hardware
failure, fire, theft or accidental deletion of files.
We hope that you backed up your system and data using the backup features provided by True
Image 2013. If so, nothing will have been lost.
The following sections describe how to recover disks, partitions, files and folders. In most cases, you
will use Acronis Backup Explorer to recover files and folders. For more information, see Acronis
Backup Explorer (p. 26).
In this section
Recovering your system after a crash ...................................................... 78
Recovering partitions and disks ............................................................... 82
Recovering partitions protected with Acronis Nonstop Backup .............. 84
How to recover more than one partition at once .................................... 84
Recovering a disk backup to a different disk under rescue media .......... 88
Recovering data from file-level backups .................................................. 94
Recovering file versions ........................................................................... 95
Recovering to different hardware ............................................................ 96
Acronis Universal Restore ...................................................................... 100
How to use Acronis Startup Recovery Manager .................................... 101
About recovery of dynamic/GPT disks and volumes ............................. 102
Backup protection dialog box ................................................................ 103
Arranging boot order in BIOS ................................................................. 103
Recovery options.................................................................................... 104
Restoring computer to factory settings ................................................. 108
4.1 Recovering your system after a crash
When your computer fails to boot, it is advisable to at first try to find the cause using the suggestions
given in Trying to determine the crash cause (p. 78). If the crash is caused by corruption of the
operating system, use a backup to recover your system. Make the preparations described in
Preparing for recovery (p. 79) and then proceed with recovering your system.
4.1.1 Trying to determine the crash cause
A system crash can be due to two basic factors. One reason is that your computer will not boot due
to a hardware failure. The second reason is that the operating system is corrupted and Windows will
not start up.
In the first scenario, it is better to let your service center handle the repairs. However, you may want
to perform some routine tests. Check the cables, connectors, power of external devices, etc. Then,
restart the computer. The POST (power-on self test) that starts immediately after you turn on your
computer, checks your system hardware. If the POST has found a failure, you will need to send the
PC for repairs.
If the POST does not reveal a hardware failure, enter BIOS and check whether it recognizes your
system hard disk drive. To enter BIOS, press the required key combination (Del, F1, Ctrl+Alt+Esc,
- User's Guide 1
- Table of contents 2
- 1 Getting started 7
- Backup and recovery 8
- Backup versions 8
- Disk cloning 9
- Backup file format 9
- Backup validation 9
- Consolidation 10
- Disaster recovery 10
- Scheduling 10
- 1.1.6.5 SSD support 14
- 1.1.6.6 Technical Support 14
- Installing True Image 2013 15
- Removing True Image 2013 16
- 1.1.9 Program workspace 18
- The toolbar 19
- The backups area 19
- Operations menu 20
- Backup and recovery toolbar 21
- 1.1.9.3 Synchronization tab 23
- Sync list area 24
- Disks and partitions tab 26
- Files and folders tab 28
- Time line 29
- Shortcut menus 31
- True Image into Windows 33
- Integration settings 34
- 1.1.9.8 Login menu 35
- 1.1.9.9 Settings menu 35
- 1.1.9.10 Help menu 35
- What is an Acronis Hotfix? 36
- 2 How to 37
- 3 Backing up data 38
- 3.3 Backup file naming 39
- 3.5.1 Data categories 45
- 3.6 Backing up e-mail 47
- How it works 49
- Rebooting the computer 53
- DVD/BD 55
- Additional information 56
- 3.13 Backup options 58
- 3.13.1 Backup schemes 60
- 3.13.3 Version chain scheme 61
- 3.13.4 Custom schemes 61
- 3.13.5 Image creation mode 65
- 3.13.6 Backup protection 65
- 3.13.8 Backup splitting 67
- 3.13.10 Backup reserve copy 68
- 3.13.12 Backup comment 69
- 3.13.13 Screenshot settings 69
- 3.13.14 Error handling 70
- 3.13.15 Computer shutdown 70
- 3.13.17 Windows account 71
- What you can exclude and how 74
- 3.14 Validating backups 75
- 3.15.2 Backup selection 76
- 3.15.3 Result location 76
- 4 Recovering data 78
- Nonstop Backup 84
- Restore 96
- Restore under rescue media 97
- Attention 101
- To a basic disk 102
- 4.14 Recovery options 104
- 4.14.1 Disk recovery mode 105
- 4.14.3 Validation option 105
- 4.14.4 Computer restart 106
- Operation priority 107
- Free disk space threshold 107
- E-mail notification 108
- 5 Synchronizing data 111
- 5.3 Acronis server login 112
- 5.5 Sync icons 113
- 5.6 Default sync 114
- 5.7 Sync creation 114
- USB flash drives 115
- USB hard drives 115
- All versions 120
- 5.12 How to share folders 122
- 5.16 How to leave a sync 125
- 6 Using online backup 127
- Trial subscription 128
- 6.4 Managing online backups 129
- 6.5 Online backup options 130
- 6.5.2 Acronis Cloud cleanup 131
- 6.5.3 Encryption key 132
- 6.5.5 Operation priority 133
- 6.5.7 Notifications 134
- 6.5.8 Exclusions 135
- 7 Useful information 138
- Additional recommendations 139
- Hard disk drives 140
- Optical discs 140
- 7.2.1 FTP connection 141
- To test the rescue media 142
- In this section 146
- Windows Vista/Windows 7 149
- Windows XP 149
- HDD content 151
- 7.6.2 Starting the Try mode 154
- 7.6.3 Stopping the Try mode 154
- 7.6.4.3 Alert settings 156
- 7.7 Scheduling 157
- Advanced settings 158
- 7.8.1 Searching 160
- Contents 163
- Advanced Options 164
- 7.10 Backup information 166
- 7.11 Timeout settings 166
- 8 Tools and utilities 167
- 8.1.1 How it works 168
- 8.1.2 How to use 168
- 8.2.1 Acronis Media Builder 169
- Description 171
- Click Next to continue 173
- Plug-in 177
- Media creation wizard 182
- 8.4.1 Acronis Secure Zone 183
- 8.4.3 Selecting partitions 185
- 8.4.5.1 Increase size 186
- 8.4.5.2 Decrease size 186
- 8.5 Cloning a hard disk 188
- 8.5.1 General information 189
- 8.5.2 Security 189
- 8.5.3 Selecting clone mode 190
- 8.5.6 Move method 192
- 8.5.7 Data migration 193
- 8.5.8 Manual partitioning 193
- 8.5.9 Cloning summary 195
- 8.6 Adding a new hard disk 196
- 8.6.3.1 Partition settings 199
- File System 200
- Partition letter 200
- Partition label 200
- 8.6.4 Add new disk summary 201
- 8.8.1 Acronis DriveCleanser 204
- 8.8.1.1 Data selection 205
- 8.8.1.2 Algorithm selection 206
- Algorithm definition 207
- Wiping pass adjustment 208
- Saving custom algorithm 209
- 8.8.1.3 Post-wiping actions 209
- 8.8.1.4 Disk wiping summary 209
- Hard disk content search 210
- 8.8.2 File shredder 211
- Shredding operation progress 212
- 8.8.2.3 Shredding summary 212
- 8.8.3 System Clean-up 213
- 8.8.3.1 Clean-up settings 214
- General 215
- Clean-up options 215
- Data destruction method 215
- Drive free space 217
- Computers 217
- "Commands" setting 218
- Network places filter 218
- 8.8.3.4 Preview 218
- 8.8.3.5 Clean-up progress 219
- 8.9 Mounting an image 221
- 8.10 Unmounting an image 223
- 8.11 Working with vhd files 224
- list of items for backup 228
- backup options 228
- backup location 228
- 9 Troubleshooting 230
- If True Image 2013 hangs: 232
- 9.4 General recommendations 233
- 9.6 Viewing log 234
- Copyright Statement 237
- 10 Glossary of Terms 238
- Version of synced file 241
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