ACRONIS Backup & Recovery 11.5 Server for Windows User's Guide Page 199

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199 Copyright © Acronis International GmbH, 2002-2012
If the application databases are located on a number of machines, back up all of the machines on the
same schedule. For example, include all of the SQL servers belonging to a SharePoint farm in a
centralized backup plan running on a fixed schedule.
Use Volume Shadow Copy (VSS)
Microsoft Volume Shadow Copy Service (VSS) should be used to ensure consistency of the database
files in the backup. Without VSS, the files would be in a crash-consistent state; that is, after the
recovery, the system would be in the same state as if the power were disconnected at the moment
when backup began. While such backups are good enough for most applications, applications that
use databases may not be able to start from a crash-consistent state.
A VSS provider notifies VSS-aware applications that the backup is about to start. This ensures that all
database transactions are completed by the time Acronis Backup & Recovery 11.5 takes the data
snapshot. This, in turn, ensures the consistent state of the databases in the resulting backup.
Acronis Backup & Recovery 11.5 can use various VSS providers. For Microsoft products, Microsoft
Software Shadow Copy Provider is the best choice.
Using VSS on a physical machine
On a physical machine, using VSS is configurable. This also applies to a virtual machine that is backed
up from inside the guest OS. You may need to enable using VSS manually if the factory preset was
changed from the default value.
You also need to make sure that VSS writers for the respective application are turned on. In Windows
Small Business Server 2003, the Exchange writer is turned off by default. For instructions on how to
turn it on, see the following Microsoft Knowledge Base article
http://support.microsoft.com/kb/838183/.
To enable using VSS by default in any backup plan created on a machine:
1. Connect the console to the machine.
2. On the top menu, select Options > Default backup and recovery options > Default backup
options > Volume Shadow Copy Service.
3. Click Use Volume Shadow Copy Service.
4. In the Snapshot provider list, click Software - System provider.
When the console is connected to the management server, you can set the same default setting for
all of the registered machines.
Using VSS on a virtual machine
When backing up a virtual machine at a hypervisor level, using VSS is not configurable. VSS is always
used if VMware Tools or Hyper-V Integration Services are installed in a respective guest system.
Installing these tools/services is a common requirement for backing up at a hypervisor level. If you
encounter errors mentioning "quiesced snapshot" when backing up ESX(i) virtual machines, then
reinstalling or updating VMware Tools and rebooting the virtual machine will usually help. For more
information, see http://kb.acronis.com/content/4559.
Truncating transaction logs
Acronis Backup & Recovery 11.5 does not truncate the transaction log after creating a disk backup.
This is not a problem for Active Directory, because it normally uses circular logging. Available
solutions for other applications include:
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